The Managing Director, Anchor Insurance Company Limited, Mr. Ademayowa Adeduro, has said that the firm is promoting service excellence to make insurance more appreciative to stakeholders.
He said this during the brokers and customers forum organised by the firm with the theme, “Sustaining a vibrant customer relationship,” in Lagos .
Adeduro said, “The theme was chosen from the real essence of the forum on how to make our services relevant to our customers and not as a compulsory purchase or a sale out of compulsion as we most often witness in insurance transactions in Nigeria .”
He said, the platform was unique as it brought the firm together with stakeholders for the objective to promote service excellence and appreciation of uniqueness of insurance.
He said, “For us to make a meaningful image for the insurance industry, we must close rank with the insured, the customers, we must see ourselves in the same turf with brokers. We must not abandon brokers to do the difficult task of straightening the image of the industry along.”
To ensure that its management, brokers and customers are fully connected, he said that there was the need to build a robust interactive communication system, which was critical in achieving on line real time communication for a vibrant relationship.
The Chairman of the company, Chief Senas Ukpanah, said that apart from interacting with its customers, the essence of the forum was to also create insurance enlightenment and education.
According to him, the forum also featured on how to develop micro and agricultural insurance.
He said, “It can never be over emphasized that for the insurance industry in Nigeria to contribute significantly, it must address the risk transfer needs of peasants and the middle class.”
The chairman stressed the need to meet the aspiration and the apprehension of the fishermen, the traders, the nomads, the welders and the teaming blue collar low income earners.
According to him, there was also the need to address the peculiar risk challenge of the small and medium scale entrepreneurs.
He promised that the firm will continue to work hard to keep and earn a higher confidence in stakeholders.
“We are determined to see Anchor regain loss grounds and take a pivotal position in Nigerian insurance industry,” he said.
Rate this article
Latest Nigeria News
- 6 Guaranteed Politicians Tinubu Would Rely On As APC Crisis Thickens
- Borno State Commissioner Dies In Maiduguri
- 2 New Senators Take Oath Of Office
- Famous American Singer Shares His Touching Experience With A Kenyan Beggar
- Renewed Hostilities: Niger Deltans Say No To Avengers
- Imo Governor Okorocha Gifts Wife With New State Appointment
- I Can?t Predict When Recession Will End Says Finance minister
- NYSC: Corps Member Slumps, Dies After Party With Colleagues
- Properties Worth N1.5bn Traced To Goodluck Jonathan?s Aide
- Buhari Spent 6million On Ear InfectionTtreatment In The UK
- President Buhari Has Lost His Memory Says Fani-Kayode
- Boko Haram Releases New Video, Threaten To Capture Buhari
- Emir Sanusi Buys new N132m Rolls Royce For Sallah
- Dear Avengers, You Are Worse Than Boko Haram, Your Religion Has Condemned You
- Gunmen Abduct Catholic Priest In Delta
- Breaking: Cultists On Rampage,15 Feared Dead In Rivers
- TOUCHING! Meet The 'Okada Man' Who Has No Fingers On His Hands (Photos)
- SAD!Pregnant Woman Dies, Daughter Husband Injured In Car Crash
- Fatal Accident Along Benin Highway Leaves 20 Dead (Photos)
- Ghastly Accident At Ikeja-Along This Morning (Photo)
- SAD! Naked Corpses Of Rape Victims Dumped In Ikorodu, Lagos (Graphic Photos)
- Top 5 Deadliest Bank Robberies Across Nigeria In 2015 (Photos)
- Notorious Armed Robbers Police Arrested In Port Harcourt (Photo)
- SAD: Vehicle Crushes 4 Year Old Girl In Mother’s Shop In Lagos
- Cult Members Kill 2 Traders Over Toll
- Ooni of Ife’s Coronation Ceremony Begins (Photos)
- Prostitution In Nigeria: 3500 Male Sex Workers Discovered In Abuja
- Deplorable State Of Nigerians Deported From The UK
- Murtala Muhammed’s Uncle, Magajin Garin Kano, Dies At 98
- Funny! Driver Fakes Own Death To Evade Fine In Calabar (Photo)
- Little Girl, Kehinde Adebiyi Suffering From Cancer Needs Your Help
- Port Harcourt As Residents Dig Up Frozen Chicken Buried By Custom Officials
- Wickedness! New-Born Baby Found In A Bush In Ilorin (Graphic Photos)
- Police Shoots Bus Driver Dead At FESTAC/Mile 2 Road, Lagos (Video)
- I Have Forgiven My Critics - Ooni Of Ife-Elect, Adeyeye Ogunwusi
- Student Shot Dead By Alleged Cultists At Imo State University Yesterday
- Woman Gives Birth To A 'Mystery Baby' In Lagos (Photos)
- Touching! One Legged Man Washing A Car While Balancing On A Stick (Video)
- OMG! See The Long Snake Found In A Nigerian Student's Locker (Photos)
- Military Pilot Who Died In Yola Plane Crash Buried (Photos)